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Initial Disclosure Document

1. The Financial Conduct Authority (FCA)

The FCA is the independent watchdog that regulates financial services. Use this information to decide if our services are right for you.

2. Whose products do we offer?

As a credit broker, we can introduce you to a limited number of lenders and finance products to assist with your vehicle purchase. Hippo Vehicle Solutions Limited t/a Hippo Motor Group act as a Credit Broker not a Lender. Please ask us for a list of our supporting lenders. We can provide information on the following:

  • Hire Purchase (HP) and Personal Contract Purchase (PCP)
  • Lease Purchase and Finance Lease
  • Business and Personal Contract Hire (PCH)

Occasionally, we may need to use the services of a credit broker. We will advise you of this if applicable.

We only offer products from a limited number of insurers for:

  • Finance Guaranteed Asset Protection Insurance – Autoprotect (MBI) Limited
  • Combined Guaranteed Asset Protection and Return to Invoice Insurance – Autoprotect (MBI) Limited
  • Lease Guaranteed Asset Protection Insurance – Autoprotect (MBI) Limited

3. Which service will we provide you with?

We will provide you with information to assist with your funding decision on:

  • Credit Agreements – Hire Purchase, Lease Purchase, Finance Lease, PCP, Business and Personal Contract Hire

We will advise and make a recommendation for you after we have assessed your needs for:

  • Regulated Insurance Products – Finance Guaranteed Asset Protection (GAP), Lease Guaranteed Asset Protection (GAP), and Combined Guaranteed Asset Protection and Return to Invoice (GAP/RTI) Insurance

4.  What will you have to pay us for our services?

You will receive a quotation which will inform you about the cost of each of the products and any other fees relating to any credit agreement or insurance policy you have taken. You will also receive our Information Notice that will outline any fees that are owed to us in relation to the preparation, arrangement or services provided through us prior to signing your agreement.

Please note that we may receive payment(s) or other benefits from finance providers, and we receive commission as a proportion of premium paid from our insurance provider if you decide to enter into an agreement with them.

5.  Who regulates us?

Hippo Vehicle Solutions Limited t/a Hippo Motor Group is authorised and regulated by the Financial Conduct Authority for Consumer Credit activities, our Firm Reference Number (FRN) is 658076.

Hippo Vehicle Solutions t/a Hippo Motor Group is a credit broker not a lender. Hippo Vehicle Solutions Limited t/a Hippo Motor Group is an Appointed Representative of AutoProtect (MBI) Limited for Insurance Distribution activities. AutoProtect (MBI) Limited is authorised and regulated by the Financial Conduct Authority, Firm Reference Number – 312143. Our FCA permitted business is arranging general insurance and finance products.

You can check this on the FCA Register by visiting  www.fca.org.uk

6. What to do if you have a complaint

If you wish to register a complaint, please contact us:

In writing: Customer Care Team, Hippo Vehicle Solutions Limited, Trident Park, Trident Way, Blackburn, Lancashire BB1 3NU

By phone: 01254 919000

By Emai: Customercare@hippomotorgroup.co.uk

Online: www.hippomotorgroup.com/complaints-procedure

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.

www.financial-ombudsman.org.uk

7.  Are we covered by the Financial Services Compensation Scheme (FSCS)?

We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim.

General Insurance advising and arranging is covered for 90% of the claim with no upper limit. Compulsory forms of insurance (e.g. Motor Insurance) are covered for 100% of the claim with no upper limit. Further information about compensation scheme arrangements is available from the FSCS.

Please note, finance products are not covered by this scheme.

Representative Example of Credit

We expect more than 51% of our customers to achieve this rate.

Loan Amount Total Cost of Credit Representative APR 60 Monthly Payments Deposit Amount Loan Term Total Amount Payable
£7,500 £3831 19.1% APR £188.85 £0 60 Months £11,331

All offers are subject to change at any time, you must be 18 or over and finance is subject to status, vehicle availability and terms and conditions apply. We can introduce you to a limited number of finance companies, a commission may be received. Failure to maintain payments may result in termination of your agreement and the vehicle being returned, this could affect your credit rating and make it more difficult to obtain credit in the future. All prices correct at time of publication.

We purchase a wide variety of vehicles from all over the country to ensure the best quality and value for our customers, all of our cars go through a thorough inspection process and if they do not meet our standards we do not sell them. We endeavour to inform our customers (where possible) the provenance of the vehicle they are buying and as such we will always inform you if the vehicle has previously been either an ex fleet or hire car. Should your vehicle be an ex hire/fleet car please do not be concerned as we would never value this vehicle differently when you come to part exchange it and there is no difference to the CAP valuation either.

You should try and estimate the distance you will travel as accurately as possible to try and avoid excess mileage charges at the end of your contract.

All pictures and/or photos and car descriptions on this site are for illustration and reference purposes only and are not necessarily the vehicle on offer. All offers are subject to change at any time and are subject to finance approval and vehicle availability. All prices correct at time of publication. E & OE.

Hippo Vehicle Solutions t/a ‘Hippo Motor Finance’ is authorised and regulated by the Financial Conduct Authority. FRN 658076. We are a Credit Broker not a Lender and can introduce you to a limited number of lenders. We typically receive a fixed commission calculated by reference to the vehicle model, product or amount you borrow, for introducing you to a lender but this does not affect the interest charged on the agreement, all of which are set by the lender. All offers are subject to change at any time and are subject to finance approval.

We endeavour to ensure that all information including the specifications and finance availability are accurate. Whilst we make every effort to display correct information we are aware that errors may occur occasionally. We are not able, therefore, to guarantee the accuracy of all information especially when given to us by third parties. If you do require clarification of some information you have seen on our website, please email us at info@hippomotorgroup.com . This does not affect your statutory rights.

We are a broker not a lender and our registered office is Unit 26 Trident Park, Trident Way, Blackburn, BB13NU.