I’m a key worker and need a car fast, how quick can you deliver?
If you’re local to us, you can pick up your car the very same day as your finance approval. If you’re not, we can deliver most of our Approved Used vehicles to your home within 48 hours.
Find a car
Do your drivers wear masks, sanitise and socially distance?
Yes, all our drivers and handover specialists wear masks, remain socially distant, and sanitise their hands and the keys before handing them over to you. Also, all our vehicles are pre-sanitised before delivery.
I’ve arranged delivery/collection, but I’m feeling unwell, what should I do?
If you’re showing symptoms or isolating, you must make us aware before you take delivery of your vehicle
I’m self-isolating, can you still deliver my car?
Yes, even if you’re showing symptoms or self-isolating, we can often still deliver your vehicle by confirming your identity through a window and posting your keys through your letterbox.
How are you protecting the health of your employees?
We’re following strict Government guidelines to help protect our employees. The vast majority of our team are currently working at home, and we have professionally-trained rapid-testers on-site should anyone begin to show symptoms. We’re also adhering to all Government advice regarding social distancing and sanitisation.
What cleaning and hygiene measures do you have in place on-site?
Since the beginning of the pandemic, we have increased our on-site cleaning. Our showroom is now sanitised twice daily, and sanitisation stations are available for all customers and staff inside.
Are delivery times affected?
Our Approved Used vehicle delivery times haven’t been affected by the pandemic. However, lead times from manufacturers have grown. It’s worth checking with your account manager if you’ve already ordered or if you’re thinking about ordering a brand-new car.
Is customer service open?
Yes, we’re still here and ready to help. Our showroom opening hours are Government dependent, but you can always reach us over the phone, via email, social media or live chat.