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FAQs

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Vehicle and finance information

How it works, applications and vehicles

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Bad credit and credit scores

Bad credit, IVAs and CCJs

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Eligibility and affordability

Employment, income and documents

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Business finance

Fleets, private hire and tax benefits

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Part exchange

How it works and valuations

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Preparation, extras and aftercare

Health checks, maintenance and warranties

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Delivery and collection

Slots, fees and vehicle collection

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Insurance & road tax

Responsibilities and prices

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Hippo portal

How to use and troubleshooting

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COVID-19

Safety, policies and procedures

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Most popular questions

Car finance is a method of buying a car while spreading the payments, it gives you access to vehicles you wouldn’t be able to buy with cash, and leaves you with a financial asset at the end of your finance agreement. All you have to do is get approved for finance, pick your car and state you contract length; then we’ll take care of the rest!
What is car finance and how does it work?
Yes, even if you have bad credit, you may still be able to get car finance. We work with lenders who specialise in helping those with less than perfect credit. However, if you’ve recently been refused credit, it may be worth looking at other options. Learn more abut bad credit car finance
I have an IVA/CCJ. Can I get car finance? Yes, it is possible to get car finance with an IVA or CCJ, but we can’t guarantee anything. We work with specialist lenders who help people from diverse credit backgrounds. It’s easy to find out if you’ll be approved without it affecting your credit score. Can I get car finance with an IVA or CCJ?
You can complete your initial preapproval application in minutes, which has no impact on your credit score. Once your full application is complete, it’s a case of getting your car ready, completing the paperwork and organising delivery. Depending on the vehicle, it can sometimes take as little as 48 hours from application to delivery Fill out our preapproval application
We offer both new and used cars from various manufacturers, such as popular brands like Ford and niche brands like Infiniti. We also stock electric cars, hybrid cars, automatics and driving instructor cars. Plus, we have a range of vans, such as standard small and large vans to specialist vans. Find a car
Yes, we do sell vans. We have a fantastic range of vans available, all with no deposit and bad credit options. Learn more about bad credit van finance
No, you don’t need to make a deposit on any of our vehicles. While a deposit can be useful and will lower your monthly payments, it’s not a requirement, and we work with several lenders who don’t require one. You will have to pay £49.99 to reserve your car, which is a separate fee. Learn more about no deposit car finance

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Representative Example of Credit

We expect more than 51% of our customers to achieve this rate.

Loan Amount Total Cost of Credit Representative APR 60 Monthly Payments Deposit Amount Loan Term Total Amount Payable
£7,500 £3831 19.1% APR £188.85 £0 60 Months £11,331

All offers are subject to change at any time, you must be 18 or over and finance is subject to status, vehicle availability and terms and conditions apply. We can introduce you to a limited number of finance companies, a commission may be received. Failure to maintain payments may result in termination of your agreement and the vehicle being returned, this could affect your credit rating and make it more difficult to obtain credit in the future. All prices correct at time of publication.

We purchase a wide variety of vehicles from all over the country to ensure the best quality and value for our customers, all of our cars go through a thorough inspection process and if they do not meet our standards we do not sell them. We endeavour to inform our customers (where possible) the provenance of the vehicle they are buying and as such we will always inform you if the vehicle has previously been either an ex fleet or hire car. Should your vehicle be an ex hire/fleet car please do not be concerned as we would never value this vehicle differently when you come to part exchange it and there is no difference to the CAP valuation either.

You should try and estimate the distance you will travel as accurately as possible to try and avoid excess mileage charges at the end of your contract.

All pictures and/or photos and car descriptions on this site are for illustration and reference purposes only and are not necessarily the vehicle on offer. All offers are subject to change at any time and are subject to finance approval and vehicle availability. All prices correct at time of publication. E & OE.

Hippo Vehicle Solutions Limited t/a Hippo Motor Finance are Appointed Representatives of AutoProtect (MBI) Limited for general insurance distribution purposes. Autoprotect (MBI) Limited (FRN 312143) is authorised and regulated by the Financial Conduct Authority. You can check this at www.fca.org.uk.

We endeavour to ensure that all information including the specifications and finance availability are accurate. Whilst we make every effort to display correct information we are aware that errors may occur occasionally. We are not able, therefore, to guarantee the accuracy of all information especially when given to us by third parties. If you do require clarification of some information you have seen on our website, please email us at info@hippomotorgroup.com . This does not affect your statutory rights.

We are a broker not a lender and our registered office is Unit 26 Trident Park, Trident Way, Blackburn, BB13NU.